Virtual Court Hearing Information

NOTICE:
In-person court sessions remain suspended. Virtual Court Hearings are being scheduled to mitigate public exposure to the COVID-19 virus. For more information or questions regarding your virtual court hearing, contact the court clerk at 865-218-3363.

Please read the Administrative Order of the Farragut Municipal Court for the rules and guidelines that all parties must follow during a virtual court hearing.


The following is helpful information for an effective virtual court hearing:



Technology for Virtual Court Hearings

  • You may join a virtual court hearing using Cisco Webex Meetings from either the Cisco Webex Meeting mobile app or an internet browser. You can setup a Cisco Webex account, but an account is not required to use the software for a virtual court hearing
  • You will need internet access and a computer, laptop or tablet with a microphone and camera.
  • Chrome and Firefox are the recommended supported browsers.
  • When you click on the virtual court hearing link or type the virtual court hearing link into your web browser you may be prompted to install webex.exe or you may receive a prompt to choose to either open Cisco Webex or to join from your browser.
Virtual Court Hearing Protocols
  • Try to find a quiet place or room to join the virtual court hearing.
  • Log in early and behave respectfully as you would for an in-person court hearing.
  • Dress appropriately as you would for an in-person court hearing.
  • Be aware of your surroundings. Any items or other individuals around you within range of your camera and/or microphone may be seen and/or heard by all participants of the virtual court hearing.
  • Keep your video turned on during your virtual court hearing.
  • Mute your microphone until it is your turn to speak.
  • Do not speak without permission of the judge.
  • Be patient with any technology difficulties.
  • The presiding judge may decide to continue the hearing to a future court date if the technology is not working properly during a virtual hearing.
  • Any video recording, audio recording, photographing, screenshots or reproduction of the virtual court hearing is not allowed unless permission is given from the judge.
Participation During the Virtual Court Hearing
  • At the time the virtual court hearing is scheduled to being, the judge will call the docket and all parties for all cases on the docket will be sworn in.
  • After being sworn in, all parties except for the parties involved with the first matter on the docket will be placed in a virtual lobby until their case is ready to be presented to the judge.
  • When it is your turn to speak, wait for permission from the judge then unmute your microphone and speak clearly.
  • Always identify yourself by stating your first and last name before speaking.
  • Pay attention and keep your eyes on the screen.
  • If there is an issue that results in you not being able to hear the speaker clearly or if you are not able to see the exhibits being presented on your screen, signal the court by raising your hand.
  • If the presenting party sees a raised hand, the signal to notify the court of an issue, the presenter should stop speaking or presenting and the presiding judge or member of the judge's staff will acknowledge the person with their hand raised.
  • If you experience technical difficulties that interfere with the sound or video of the virtual court hearing but cannot signal the court by raising your hand, call the court clerk at 865-218-3363 to notify the court of the issue.
  • The presiding judge may decide to continue the hearing to a future court date if the technology is not working properly during a virtual court hearing.
  • The court will mute any participant who is disrupting the hearing.
Best Practices for Your Internet Connection During a Virtual Court Hearing
  • Ask others in your home not to stream content such as music, videos, or video games using your Wi-Fi network since this can disrupt your internet connection.
  • If possible, use an ethernet cable to connect your desktop / laptop directly to your home's internet router for a faster internet connection instead of using Wi-Fi.
  • Turn off the Wi-Fi on your cellphone and other devices not being used for the virtual court hearing as they may have apps running in the background that can slow your internet connection.